Privacy Policy - Lighthaus

Lighthaus's mission is to harness the power of virtual reality to engage students in high-quality science learning. It's important to use that to earn and keep your trust by enumerating and adhering to our principles of privacy.

This Privacy Policy ("Privacy Policy" or the "Policy") explains:

What information Lighthaus collects from users, why we collect it and on which legal grounds such collection is based
How we use and with whom we share that information
The choices you have, including how to access, update, delete and, where applicable, retrieve your information

This Policy applies to all products and services offered by Lighthaus, Inc. If you have any questions, we are here to help. To learn more about how we protect your privacy, send us an email at privacy@lighthaus.us.

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU ACCEPT AND AGREE TO THIS PRIVACY POLICY.

Lighthaus is a signatory of the Student Privacy Pledge, agreeing to a set of principles intended to safeguard student privacy, including responsible stewardship, protection, and transparent handling of student personal information.

What is Lighthaus?

Lighthaus is an immersive learning platform that makes use of virtual reality and web technologies to teach students science in an unprecedentedly rich, engaging and active way.

Lighthaus Privacy Principles

In collecting and processing your personal information, we will comply with the data protection laws and regulations in force at the time. This requires that the personal information we hold about you must be:

Used lawfully, fairly and in a transparent way
Collected only for valid purposes that we have clearly explained to you
Relevant to the purposes we have told you about and limited only to those purposes
Accurate and kept up-to-date
Kept only as long as necessary for the purposes we have told you about
Kept securely

Why does Lighthaus collect personal information?

First and foremost, you should know that Lighthaus does not sell or rent any of your, or your students' personal information to any third party for any purpose, including for advertising or marketing purposes.

We use the information we collect from you to provide you with the best Lighthaus experience. Concretely, the personal information of students and teachers is collected and used for the following purposes:

To create the necessary accounts to use the Service
To provide teachers with analytics on student progress
To help teachers connect with other teachers from the same school or district
To send email updates to teachers, as applicable
To send in-app and push notifications to users, if applicable
To assess the quality of the Service and improve it
To secure and safeguard personal information and our community
To comply with applicable laws and regulations

What are my rights?

Your rights relating to your personal information include:

To be informed about how Lighthaus uses your personal information
To request access to personal information held by Lighthaus, and to have any incorrect, inaccurate or incomplete personal information rectified
Where appropriate, to restrict processing concerning you or to object to processing
To have personal information erased when there is no compelling reason for its continued processing
Where applicable, to receive your personal information in a structured and commonly used format

Protecting Our Students

Lighthaus collects the minimal amount of information from students necessary to create accounts on our Service: we will generally collect student usernames, a unique email, their first and last name and a unique code they have been given by their teacher to join a class.

We use this information to provide the Service to the child, for security and safety purposes, or as required by law. We will not require children to provide more personal information than is reasonably necessary in order to participate in the Service.

Information collected from students (including personal information and information collected automatically) is never used or disclosed for third-party advertising, including any kind of first- or third-party behaviorally targeted advertising, and children's personal information is never sold or rented to anyone, including marketers or advertisers.

What children's information is visible to others?

No student's profile is made available or visible to the public, or to any other students, through Lighthaus. Teachers may share their classes, including grades or scores, with other teachers they co-teach with in their school, to help them collaborate.

Information Collected

We collect two types of information about you:

Information that you voluntarily provide to us by using the Lighthaus Service
Information collected automatically as result of your use of the Service

Account Sign-up and Profile Information

To create a Lighthaus account as a teacher, you may be asked to provide some basic information such as your first and last name, email address, password, and profile photo. If you create a Lighthaus account as a student, you will be asked to enter your first name, last name, password, and email. No student profile is made available or visible to the general public through the functionality of our Service.

Information Collected Automatically

Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. The technologies and information we automatically collect include:

Cookies and Other Similar Technologies: We may use various technologies to collect and store information when you visit our Service
Device Information: We may collect device-specific information such as your operating system, hardware version, device settings
Log Information: When you use our Service, we automatically collect and store certain information in our server logs
Location Information: We collect coarse (i.e., city-level) location data. We will not store or track your device location on an ongoing basis without your permission

Security Measures

Will Lighthaus share any information it collects? Lighthaus does not sell or rent your, or your students' personal information to any third party for any purpose - including for advertising or marketing purposes.

We do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:

Other Users You Share and Communicate with on Lighthaus
Third-party Integrations on Our Service
Service Providers
Analytics Services
Legal Requirements

How does Lighthaus protect my information?

Your Lighthaus account is protected by a password. The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information:

Security Protocols: We periodically review our information collection, storage and processing practices
Security Technology: We encrypt the transmission of information using secure socket layer technology (SSL) by default
Employee Access: We use best-effort practices to secure usernames, passwords and any other means of gaining access to users data
Employee Training: We provide periodic security training to employees that operate or have access to users' data

Third-Party Service Providers

To best provide our services, we work with a few other companies. These service providers will only have access to the information they need to provide the Lighthaus service:

Amazon Web Services (AWS) for hosting and managing Lighthaus's infrastructure
Google Services for analytics on our website
MongoDB Atlas for securely storing and organizing data

How can I delete my account?

Parents, legal guardians, or eligible students may delete their accounts by contacting their educational institution. School officials may then request student account deletion by reaching out to us at privacy@lighthaus.us.

When we delete your account, we delete any personal information that you provided in your profile (such as your name, username, password, email address, and profile photo).

California AB 1584

Regarding California AB 1584 (Buchanan) Privacy of Pupil Records, Lighthaus will adhere to the following:

Student records obtained by Lighthaus from an educational institution continue to be the property of and under the control of the educational institution
Lighthaus will not use any information in a student record for any purpose other than those required or specifically permitted by Lighthaus' Terms of Service and Privacy Policy
Lighthaus is committed to maintaining the security and confidentiality of student records
Lighthaus prohibits using personally identifiable information in student records to engage in targeted advertising

Contact

You may file a complaint concerning Lighthaus' processing of your personal data to privacy@lighthaus.us. We will respond to your complaints within thirty (30) days.

If your complaint cannot be resolved through our internal processes, we will direct you to the state or national data protection authority in the jurisdiction where you reside.